Refund Policies

Life Coaching Sessions and Classes

Typically I require payment in full for all agreed-upon sessions before the start of the first session. Under certain circumstances you may qualify you for a payment schedule, typically monthly or by individual session. In certain unusual situations you may need to cancel future sessions.  If that need arises I require 14-day advance notice. If you have remaining sessions that you have paid for and did not use, you are entitled to a refund of those sessions.

Climbing Programs

These programs are typically a year or more in length and require a substantial commitment on your part. Below is my cancellation and refund policy, as well as recommendations for obtaining insurance in case you need to withdraw from the program.

Cancellation Policy:

In the event the program is terminated by me for any reason, you are entitled to a prorated refund of the unused portion of your fee.

If you withdraw from the program within the first 30 days for any reason, you will be entitled to a full refund. If you decide to withdraw from the program after the first 30 days, there will be no refund.

Personal Insurance:

I highly recommend purchasing insurance to cover any unforeseen injury or other extenuating circumstances that may cause you to discontinue and withdraw from the program. Even though this is not a typical travel program, you may qualify for trip insurance for various portions of, or even all of, the costs of this climbing program. Check with your travel insurance broker.

 

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